Privacy Policy
Last Updated: January 4, 2026
Summary: We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information in compliance with GDPR and Spanish data protection laws.
Table of Contents
1. Data Controller
The data controller responsible for your personal information is:
Remedu.tech
Mallorca, Balearic Islands, Spain
Email: hello@remedu.tech
Phone: +34 602 123 814
2. What Data We Collect
We collect the following types of personal data:
2.1 Information You Provide
- Contact Information: Name, email address, phone number, company name
- Project Information: Details about your project requirements, goals, budget, and timeline
- Communication Data: Messages, emails, and correspondence with us
- Payment Information: Billing address and payment details (processed securely through third-party payment providers)
2.2 Automatically Collected Data
- Technical Data: IP address, browser type, device information, operating system
- Usage Data: Pages visited, time spent on site, referring URLs, click patterns
- Location Data: Approximate location based on IP address
3. How We Use Your Data
We use your personal data for the following purposes:
- Service Delivery: To provide web development, SEO, and maintenance services
- Communication: To respond to inquiries, send project updates, and provide customer support
- Contract Performance: To fulfill our contractual obligations and manage projects
- Payment Processing: To process invoices and payments
- Website Improvement: To analyze usage patterns and improve our website
- Marketing: To send newsletters and promotional materials (with your consent)
- Legal Compliance: To comply with legal obligations and resolve disputes
4. Legal Basis for Processing
We process your personal data based on the following legal grounds under GDPR:
- Contract Performance: Processing necessary to fulfill our services (Art. 6(1)(b) GDPR)
- Consent: You have given explicit consent for specific purposes (Art. 6(1)(a) GDPR)
- Legitimate Interests: Processing necessary for our legitimate business interests (Art. 6(1)(f) GDPR)
- Legal Obligation: Processing required to comply with legal obligations (Art. 6(1)(c) GDPR)
5. Data Sharing and Disclosure
We do not sell your personal data. We may share your data with:
- Service Providers: Hosting providers, email services, payment processors, analytics tools (e.g., Google Analytics, Formspree)
- Legal Authorities: When required by law or to protect our legal rights
- Business Transfers: In the event of a merger, acquisition, or sale of assets
All third-party service providers are contractually bound to protect your data in compliance with GDPR.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy:
- Client Data: Duration of the contract plus 6 years (for tax and legal compliance)
- Contact Form Submissions: 2 years or until you request deletion
- Marketing Data: Until you withdraw consent or unsubscribe
- Website Analytics: 14 months (Google Analytics default)
7. Your Rights
Under GDPR and Spanish data protection laws (LOPDGDD), you have the following rights:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Right to Restriction: Limit how we process your data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests or for marketing purposes
- Right to Withdraw Consent: Withdraw consent at any time (without affecting prior processing)
- Right to Lodge a Complaint: File a complaint with the Spanish Data Protection Authority (AEPD)
To exercise your rights, contact us at hello@remedu.tech. We will respond within 30 days.
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. Types of cookies we use:
- Essential Cookies: Required for website functionality (e.g., form submissions, language preferences)
- Analytics Cookies: Google Analytics to understand website usage (anonymized)
- Functional Cookies: Remember your preferences (e.g., language selection)
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
Third-Party Services:
- Google Analytics: We use Google Analytics with IP anonymization. Learn more: Google Privacy Policy
- Formspree: Contact form submissions are processed via Formspree. Learn more: Formspree Privacy Policy
9. Data Security
We implement appropriate technical and organizational measures to protect your data:
- SSL/TLS encryption for data transmission
- Secure hosting with encrypted storage
- Regular security audits and updates
- Access controls and authentication
- Data backups and disaster recovery procedures
While we take security seriously, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
10. International Data Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure:
- Transfers are to countries with adequate data protection (EU adequacy decisions)
- Standard Contractual Clauses (SCCs) are in place
- Service providers are certified under EU-US Data Privacy Framework (where applicable)
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated via email or website notification.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
Email: hello@remedu.tech
Phone: +34 602 123 814
Address: Mallorca, Balearic Islands, Spain
Data Protection Authority:
Spanish Data Protection Authority (Agencia Española de Protección de Datos - AEPD)
Website: www.aepd.es